Retail Experience Design
Retail isn’t just a channel — it’s where brands live, speak, and connect with culture. For over 45 years, we’ve been designing global retail experiences that shift the industry forward. From sector-shifting concept stores to immersive flagship destinations, we turn physical space into a powerful extension of your brand. Ambitious, strategically driven design that delivers competitive advantage, forward momentum and real-world impact.
Retail Experience Design Specialists
We design retail for what’s next — creating brand experiences that are culturally relevant, creatively ambitious, and commercially sharp. From brand-defining retail experiences to strategic retail formats, our work transforms brand thinking into distinctive environments that set you apart and drive competitive advantage.
Whether you’re launching your first retail experience or reinventing your global retail footprint, we design with edge and intent. Explore our specialist retail design services below:
Retail Environment Design
From statement flagships to standout concessions — we design retail experiences that bring brand worlds to life with distinctive edge and commercial agility.
Retail Format Strategy
We define the role and rhythm of your retail presence — rethinking how, where, and why you show up, to better serve your customer and your brand.
Omni-Channel Experience Design
Physical. Digital. Human. We design connected retail experiences that meet people in the moment, move with their behaviour, and carry the conversation forward.
Hyper-Localised Adaptation Design
We design retail experiences that flex by market — adapting formats, services and materiality to resonate locally, while staying true to the brand globally.
Showroom & Workplace Design
We design immersive showrooms and workplaces—from spatial layouts to brand-driven interiors—that elevate your offering, inspire collaboration, and create environments where people, culture, and ideas thrive.
“The AE Studio is unlike anything else in our retail portfolio. CK's attention to detail and creative agility, pulled off something unique in the industry, that was a huge success - in record time.”
Global Brand President, American Eagle
